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Ghana’s Community Information Centres (CiCs)

Johanna Ekua Awotwi

The paper analyses the initiatives of Government of Ghana to use ICT for improvement in operational efficiency and service delivery. This analysis is based on data collected from all known public records, reports, and other materials which were researched, and where possible, persons either directly involved with the Community Information Centres’ (CiCs)project as administrators or users were interviewed. Common challenges or constraints facing project managers in sustaining the centres are also analyzed. It also determines whether the use of mobile phones gaining in popularity for instance, support
the popular rhetoric which has begun to question the need of ICTs or specifically, information centres, beyond the mobile phone; thereby making the centres redundant. Finally, the analysis makes suggestions for possible ways forward in terms of ICT diffusion in rural Ghana.

 

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