Mobile Government - Opportunity to deliver public services to rural India

Mobile and wireless technologies/tools  need to be explored seriously if we wish to deliver  quality public services to all sections of the society….

With the launch of 3^rd Generation mobile technologies, the mobile devices are going to be equipped with additional features of larger computing power, transmittal and receipt of content and graphics and communication of information at much higher speeds. This provides an enormous opportunity to the government agencies to explore the ways for enhancing the reach of e-Government services with the use of mobile and wireless technologies. Mobile Government is an idea whose time has come!!

The inclusion of mobile technologies in the national e-Government strategies is easier for the developing countries as they have just started rolling out the services. In addition to providing government services like grievance redressal, status of pending applications, alerts for filing tax returns, utility payments etc. , innovative use of mobile technologies can be of great use in marketing the e-Government services and collecting feedback from various sections of the society on the government policies.

Mobile Government (m-Government)  is a relatively new phenomenon whose potential is largely unknown and unexplored. There is a need to facilitate policy level discussions for inclusion of mobile services as a part of national strategies on e-Government .The mission of this initiative is to support and encourage public administrations in the Asia Pacific region to develop and deploy new generation of e-Government services that enable anytime anywhere access of public services to a larger section of society.

Join us in our endevours to fule innovation for the thrid millenium public services!

 Vikas Kanungo ( Chief Editor)