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Mobile phone as first class personal computing device – The new paradigm for mobile Government services

The small screen size and keyboard problem that is associated with the size of the mobile devices will be overcome by the development of "Docking Stations" for mobile phones similar to the ones we have for notebook computers , thus paving way for a mobile device to turn into first class computing device. The way we have chargers for multiple devices installed at various public places, we may have a new breed of docking stations for multiple devices installed at offices.

A silent revolution in the ubiquity of first class computing devices is slowly unfolding. During  the past few weeks since we launched this global observatory and knowledge portal on mobiel governance, I have read about the launch of the mobile phone with fingerprint reader, rolling out of the global money transfer project using SMS to transfer money to rural areas where no formal banking system exists, Payment transactions and SMS based remittances, launch of .mobi domains for creating mobile friendly websites, Singapore government's mobile based public services etc. etc!!
Looking at the pace with which the applications are being developed and launched for mobile devices, it is not be difficult to envision the convergence of mobile phones , desktops and lap tops into a single device for personal computing as well as communications in very near future.
While the corporate world has already started taking advantage of the capabilities and convenience this convergence offers and most of the leading organizations are gearing up for using mobile phones for internal coordination and governance operations, the government agencies both in developed as well as developing countries have yet to start harnessing the immense opportunities offered by the new paradigm in enhancing the reach of public services to the un-reached and the rural citizens.
The small screen size and keyboard problem that is associated with the size of the mobile devices will be overcome by the development of docking stations for mobile phones thus making the association of a mobile device with an individual much simpler. This can be a great boon to the e-Government applications that require authentication and identification of an individual. The mobile phone in fact has the immense possibility of facilitating the citizen ID, biometric identification and authentication; the prime requirements for delivering government services to the citizens. The opportiunities for the mobile governance /services initiatives are only limited by the imagination of the practitioners and some of them will surely use the opportunity to innovate new way of delivering public services to the masses.
With a view of investigating the developments in the region, plethora of new opportunities and challenges for mobile governance & discussing innovative applications that could be the future of e-Government services, we at m GovWorld along with our associates are organizing a summit on May 17-18 in New Delhi. The practitioners, academicians and researchers from all across the world are welcome to join us in the endeavor and contribute their ideas for the next generation services for thye emerging knowledge society!!
Vikas Kanungo (Chief Editor - Government@24/7)
April 4, 2007
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